WHAT ARE SESSION BORDER CONTROLLERS?

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SBC or Session Border Controllers are devices that are regularly used in VoIP (Voice over Internet Protocol) networks in order to gain control through the signaling involved in the setting up, tearing, and conducting of media streams down the lines for telephone calls and other communications used in interactive media. 

The early implementations of SBCs were mainly focused on the borderline in between two service network providers in a peer environment. The role has currently stretched in order to include certain deployments existing in the access of a service provider’s network, as well as a backbone network in order to offer service to enterprise and/or residential customers.

How To Achieve The Most Of Your Hosted PBX Systems?

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Revolutionizing your business with hosted PBX systems is easy when you know how to get benefits from the technology. Here are few guidelines on how to achieve the most of your hosted PBX systems.

Choose Plan According to Your Needs

There are several small businesses across the world are trying to increase their profitability while using hosted PBX systems. PBX (Private Branch Exchange) systems come with various plans, each with their unique features. Here are two examples of these plans:

How To Choose A Telephone Maintenance Provider And The Cost Of Getting It Wrong

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Maintaining a business telephone system can be a difficult task, with many firms lacking the internal resources to achieve adequate support in-house. This makes it practical to outsource maintenance to a third party provider.

NortelT7316 telephone (Photo credit: Wikipedia)

Organizations may be nervous about the concept of relying on an external maintenance team to carry out critical work, although there are a number of benefits associated with this approach which also need to be weighed when making a decision, as well as pitfalls that can arise if no action is taken. Here is an examination of the aspects of telephone maintenance providers which you should look for when choosing a firm, in conjunction with a discussion of why making the wrong choice can have serious ramifications.

Can Hosted PBX Systems Secure Your Data From A Disaster?

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When it comes to business endeavors, security is always a priority. That’s why many entrepreneurs eventually think of one question before paying for a hosted PBX system: would it actually lead to better data protection? The answer to that isn’t as straightforward as some might want it to be. So, those who’d like to find out whether they’d really get security-boosting benefits from remotely-run PBX services should simply do one thing – read this write-up.   

Top Level Definitions of IP And IP Related Technologies

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There is no question that we are finally heading towards a deeper period of the technology age. As we move forward into the world of IP Telephony, VOIP and Unified Communications, it is time to be clear on what we are getting into. Here are definitions of some of the broad concepts.

What is IP?

IP stands for Internet Protocol. This is the protocol, or method used in which data is transferred from one computer to another via the Internet. Each workstation is referred to as the host. It has its own IP address used to uniquely identify that specific workstation/computer from the rest of the computers running in the Internet.

Managed Services, IT Teams, And Multi-Vendor Workplaces

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Not many employees outside the IT office really know what goes on in there. Oftentimes, members of the IT team are encumbered with creating and deploying a new project, which, due to the complexity of technology and the rate at which it is advancing, could sometimes take up to a year. Then, before you know it, that brand new technology becomes outdated.

You want your business to run as efficiently as possible. This means putting the brainpower and resources where they are needed, not creating headaches by trying to stay on top of an ever-changing game. That's why so many companies are looking to managed services to align their IT team with their business and all their clients.