6 Ways Cloud Hosting Helps To Keep Your Files Safe?

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It has been estimated that the total number of cloud service users worldwide will touch 623 million in 2014. So asking if cloud hosting is safe doesn’t quite have a nice ring to it. The real question is how cloud hosting manages to keep your files safe?

Now, I hope you won’t be fazed with the jargon affiliated with cloud hosting. What businesses need to understand is that data safety doesn’t magically appear. It is an arduous hard fought reality, which cloud hosting makes possible.

How To Achieve The Most Of Your Hosted PBX Systems?

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Revolutionizing your business with hosted PBX systems is easy when you know how to get benefits from the technology. Here are few guidelines on how to achieve the most of your hosted PBX systems.

Choose Plan According to Your Needs

There are several small businesses across the world are trying to increase their profitability while using hosted PBX systems. PBX (Private Branch Exchange) systems come with various plans, each with their unique features. Here are two examples of these plans:

How To Choose A Telephone Maintenance Provider And The Cost Of Getting It Wrong

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Maintaining a business telephone system can be a difficult task, with many firms lacking the internal resources to achieve adequate support in-house. This makes it practical to outsource maintenance to a third party provider.

NortelT7316 telephone (Photo credit: Wikipedia)

Organizations may be nervous about the concept of relying on an external maintenance team to carry out critical work, although there are a number of benefits associated with this approach which also need to be weighed when making a decision, as well as pitfalls that can arise if no action is taken. Here is an examination of the aspects of telephone maintenance providers which you should look for when choosing a firm, in conjunction with a discussion of why making the wrong choice can have serious ramifications.

Can Hosted PBX Systems Secure Your Data From A Disaster?

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When it comes to business endeavors, security is always a priority. That’s why many entrepreneurs eventually think of one question before paying for a hosted PBX system: would it actually lead to better data protection? The answer to that isn’t as straightforward as some might want it to be. So, those who’d like to find out whether they’d really get security-boosting benefits from remotely-run PBX services should simply do one thing – read this write-up.   

Advantages Of Integrating Hosted VoIP Technology Into Your Email And CRM Systems

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Did you know that it is very easy and beneficial for a company to integrate Hosted VoIP technology into their email and CRM (customer relationship management) systems?

Several companies opt for hosted VoIP technology in order to provide a more cost-effective and efficient solution when communicating with customers. Instead of the premises-based call centre that implies several operating costs on location, team members, software and hardware, the larger companies head towards business VoIP to deliver their message. These structures promote communication with clients in different situations and services, from the support, sales and marketing to the financial and collections’ departments. As soon as this hosted VoIP technology is installed, the telephonist is spared from the nuisances and time-consuming setbacks of wrong numbers, busy signals and answering machines.

With hosted VoIP technology, employees no longer need to manually enter phone numbers ensuring that the operator only works with analogue landlines. It also registers and records incoming and outgoing telephone calls to ensure that all the data is used and that nothing is wasted. This means that there is a better understanding of the clients’ needs and expectations and that therefore a better service is provided, leading to a more pleasant customer experience that makes them want to return to know more about the company’s services. Accuracy and profitability are also heightened as the hosted VoIP application allows you to understand better what type of customer you are dealing with, thus providing you paramount information in regard to the clients’ probable alternative or additional choices and needs, which you can address using cross selling, for example. Moreover, it also offers a solution for mass customisation without filling the time and space that is usually needed to do so, as there will be no longer the need of specific helpdesk software, plenty of different applications and email organisers.

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You personalise your relationship with the customers in the Cloud, and to make it real you only need to have a good internet connection and any sort of phone set, as long as it has an integrated DDI (direct dial numbers) system. Hosted VoIP software service may be installed regardless of the currently used applications and it also supports Microsoft Outlook, Google’s Gmail and Salesforce CRM, amongst others. During this year’s course, the company expects to have around thirty new integrations and expand them all into different systems like iPhone or Android Smart Phones, as well as all major Web Browsers.

By Sarah; a Search Consultant at http://www.fdcstudio.co.uk/ providing Digital Marketing Services throughout the UK

Do You Need to Upgrade Your Telephone System, or Can You Simply Maximise What You've Got?

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There are some people who would argue that the only way to adapt to the modern telecoms requirements that face most businesses today is to completely upgrade and overhaul on-site systems.

This can be a costly process and it might not even be necessary. Many companies are not currently maximising the potential of their existing telephone systems, which means that by tapping into this unused capacity it can be possible to save money and improve your available resources.

In order to achieve this and avoid a costly upgrade it makes sense to look for a provider that is willing to work with your business in order to meet your needs.

Of course, in some cases you will find that picking the right provider will actually let you fully assess the requirements of your business so that an appropriate telephone system and tariff package can be chosen.

While not all providers that encourage you to make a complete upgrade are unscrupulous, you should be suspicious of a company that is overly willing to dismiss the capabilities of your current set-up and recommend making an upgrade before they have taken into account what you have to hand and what you actually need to achieve with it.

If you are looking to upgrade from an older analogue landline service to a new network-based VoIP package, you may already have equipment that is up to the task of handling the changeover. Backwards compatibility and incremental improvements allow businesses to adopt new technologies with ease over time, rather than requiring an outright upgrade that has a high one-off cost.

Those businesses that do decide to upgrade a telephone system should make sure that they are choosing one which will be relatively future proof, allowing for further expansion and technological changes further down the line.

You can get advice on all of these important matters from your provider, although if the firm is unable to guide you adequately, or you find that there is a better deal elsewhere, it may be sensible to switch to a more accommodating rival.

Finding a provider that will be more sensitive to the needs of your business will not only streamline the process of upgrading or maximizing what you have already got, it will also help you to save money, because better cost efficiency should come from enlisting the services of a telecoms provider that knows how to communicate and assess what approach is required in a given situation.

Thanks to the power of digital communications it is now possible to outsource services such as system infrastructure to third parties, which helps to reduce the amount of money that your business needs to spend on the installation and maintenance of complicated in-house set-ups.

If you take the VoIP approach you will be able to add extensions and use computer workstations to host voice calls, with things like call routing, forwarding and answering services hosted externally. This should relieve the financial pressure on your business since the need for a high-end exchange located on site is negated.

Not every business will find this approach appropriate, but it does draw attention to the idea that a communicative telecoms provider will be better able to meet your needs than one which is simply trying to sell you packages that are only beneficial because you will be paying large amounts of money.

The route towards having an optimised telephone system that is operating at the peak of its potential is not easy, unless you choose a provider that will work with you to meet your needs.

Daisy Group can offer a range of bespoke telephony solutions to any sized business or organization. Find out more on their website at www.daisygroupplc.com.

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How VoIP works by SureVoIP

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Voice over IP (VoIP, or Voice over Internet Protocol) commonly refers to the communication protocols, technologies, methodologies, and transmission techniques involved in the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, voice over broadband (VoBB), broadband telephony, and broadband phone.

Internet telephony refers to communications services —voice, fax, SMS, and/or voice-messaging applications— that are transported via the Internet, rather than the public switched telephone network (PSTN). The steps involved in originating a VoIP telephone call are signaling and media channel setup, digitization of the analog voice signal, encoding, packetization, and transmission as Internet Protocol (IP) packets over a packet-switched network. On the receiving side, similar steps (usually in the reverse order) such as reception of the IP packets, decoding of the packets and digital-to-analog conversion reproduce the original voice stream. Even though IP Telephony and VoIP are terms that are used interchangeably, they are actually different; IP telephony has to do with digital telephony systems that use IP protocols for voice communication, while VoIP is actually a subset of IP Telephony. VoIP is a technology used by IP telephony as a means of transporting phone calls.

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Taking a New and Flexible Approach to Communications

Many providers of VoIP services to businesses were able to grow significantly throughout 2011. Mobile VoIP expanded by 113 per cent, according to Allot Communications, which indicates that the availability of high-speed data connections on modern business mobiles is making it easier for companies to eschew traditional voice calls in favor of an IP-based solution across multiple platforms. 2012 is expected to feature even greater growth in the VoIP industry, as more and more businesses become convinced of its benefits.

Reduce Costs

The first thing which makes VoIP an advantage in a business environment is the cost, because it is possible to make significant long-term savings if you invest in this type of technology rather than a traditional telephone system. This is primarily possible because you will no longer need multiple PSTN lines linking your premises to the network, as a single broadband connection will be able to handle multiple simultaneous calls. This means that there will be no additional line-rental charges to pay and you can instantly revise budgets downwards.

Image via Wikipedia

Cost savings also come when you look at the price of making a VoIP call when compared with a standard landline call. Any call made between two on-net users will cost absolutely nothing, so if you have more than one site for your business then it will not cost a penny for staff to stay in touch. In addition, you can call any landline or mobile number using a VoIP service and enjoy average call costs that are lower than their PSTN equivalent.

Because VoIP can be leased efficiently, with little to no upfront investment required and a per-user pricing package, your budget will also be under less strain. In addition, the scalability of VoIP far exceeds that of older business phone systems. You can add new handsets to your set-up as the growth of your business leads to new employees being taken on and the price of doing so will not be a burden.

Increase Productivity

In terms of productivity, VoIP comes into its own when you consider its application in the facilitation of remote working. The virtualised nature of VoIP means that you can allocate a single number to an employee on which clients and colleagues will then be able to reach them, whether they are in the office, at home or out in the field. As long as there is a means to connect to the network, then staff can make VoIP calls when on the move just as easily as if they were at their desk. This is not only more convenient and efficient, but also means that the reduced call costs will lead to much greater savings on calls over time.

Image via Wikipedia

Fully Flexible

The flexible, mobile nature of VoIP is not only useful on an everyday basis, but can also ensure that your business is resilient in the face of disastrous circumstances. If you are unable to get to a phone in the office or elsewhere, then VoIP will be able to automatically re-route calls appropriately, which would be impossible to achieve if you were relying on in-house systems that been damaged in an emergency.

Converged Solutions

Convergence of multiple communications platforms is possible thanks to VoIP because voice calls are not the only feature available from providers. You can also integrate a host of other services, such as fax, SMS texts, voicemail and many more, enabling you to receive everything through a single portal. Along with the cost savings, added flexibility and business resilience which it affords most of its users, this is the icing on the cake of VoIP that should help to make it a great impact on your business.

Hosted VoIP systems from Daisy Group plc allow companies to take advantage of the many advanced features provided by IP Telephony. Unlike traditional telephony suppliers, Daisy has over 12 years experience in cloud, data hosting, networking solutions and voice services enabling us to provide businesses withed-to-end solutions to help maximize the benefits of data (data replication, backup) and voice (IP Telephony (VoIP).

Daisy Group plc are leading providers of business telephone systems including Hosted VoIP and IP telephony phone systems to UK SME, Corporate and public sector customers.