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Showing posts with label Issue tracking system. Show all posts
Showing posts with label Issue tracking system. Show all posts

Tuesday, May 22, 2012

Effective project management in your company: myth or reality?

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Some of us still believe in business miracles and think that effectiveness of project management depends on certain luckiness or astrological circumstances. I do not believe in mythology and trust practical approach in project management. Thus I will try to characterize the inner world of any project or task taking into consideration all the necessary abilities of a manager as the head of the project. The reality of project management is based on the principle of well-customized workflow process within the execution work coupled with reliable team, clear veritable outcome, and financial solutions of the company and business opportunities of project stakeholders.

Project Management


How to start and how not to go astray 

One of the most important things in the very beginning of the flow is strict realizing of its process. Each member of the team has to know for sure what to do and how to do it fast and effectively. But at the same time strict execution of manager’s tasks or sub-tasks should be comprehended and the responsibility of a certain task inside the project must not be a lot of a manager only. The so-called micromanagement won’t be appropriate in this situation, and the way out lies in organizing meetings, sharing ideas, requests, and thoughts. Such an operative solution is useful to analyze workflow phases and conduct a possible risk that is profitable in the beginning of a project. 


Hold the rhythm and move to the goal! 

Effective project management needs to be strictly regulated and its normal functioning has to pay respect to formalized workflow process framework. All the time remember about the veritable outcome and be an arbiter between stakeholders and team members. Your goal is not to run or pursue inner events leading to any result, but customize the flow and hold it in the effective condition for the project in general. Discussion forums, chats and blogs create the foundation of the communication and encourage collaborative relationships to desirable result. Visualizing of the team’s activity is also important element, which allows you to see what’s going on and what you need to achieve the goals you have planned at any segment of the workflow process. 


Use workflow automate software for seamless customizing and visualizing of the flow. Nowadays flexible collaborative software is worth our attention. Comindware tracker and FREE task management would be an appropriate solution for the company. Seamless using, effective work and customizing workflow process within any project or task let you feel confident during the workflow. Simplifying issue tracking, collaboration and the execution of sub-tasks, creating separate work-spaces within the main project help to build flexible system of project management. Comindware applications have a clear interface and are easy to use: hit play, and your project is started.




Author's bio: Ryan Hardy currently works in Project management insights, Sydney, Australia, project-management-insights.com. He likes to test various software and mobile applications and share his experience with the others. Years of productive analysis and tests showed him the right vector in using task management software, so he began writing for other blogs from around the world about it and not only.




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Saturday, April 14, 2012

Redmine and Comindware. Detailed comparison

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It's not so easy to criticize and find limitations in the work of the others. Any product, software or tool is the result of titanic work of many talented people, whose dream is to make our world better. In the world of automate workflow software there are a lot of tools, which are worth to be examined. So firstly let's try to combine agile with automatic tools to track a task or a project. Huge volumes of data, content and translations should be kept in one place and seamlessly managed as well. Such software must enable user to track and maintain development projects/tasks, and remote access to the data of the task.




Redmine features

Redmine is an effective issue tracking tool with the extensible framework and easy customizable features. It enables to integrate with different management tools and is easy to define issues, to create various filters. Redmine's framework consists of track stories, called Specs. Each task/sub-task is assigned to a specific version, so that workflow process phases are visible. The flexibility of Redmine allows organizing fields for every item of the task/project.

Though this process goes yet not without some limits: the fields for items are not available for creating new fields for new items and such a nuisance slows down the reporting process. According to interface Redmine has rather specific one, so it should be finished or polished before start working with the tool. Time and budget can be managed in the wiki, which is helpful for collaboration along with other ways of communication between team members.


Comindware features

Comindware workflow builder is another representative of the automate workflow flexible software family. Its flexibility has no limits. It enables to drag and drop all the constituents of future task/project into the workflow algorithm right in the browser window. Each developer can assign personal tasks to complete the work. Every task has discussion section, where team members can share ideas, requests, and comments. The files are attached to the task/sub-task either.

Comindware differs significantly from Redmine in particular giving an opportunity to change and modify the workflow process any time. The flow goes further without stopping. The main disadvantage of Comindware tracker is that it's on-premise for now and there is no mobile platform version.


A Brief Comparison between Redmine and Comindware

  • Redmine and Comindware automate workflow software are flexible and enable wide opportunities for the users in customizing agile workflow processes.
  • Rather powerful basis of communicative tools integrated to these both Redmine and Comindware.
  • Comindware gives an opportunity to change and modify the workflow process at any its phase.
  • Free open source solution of both tools.




Author's bio: Ryan Hardy currently works in Project management insights, Sydney, Australia, project-management-insights.com. He likes to test various software and mobile applications and share his experience with the others. Years of productive analysis and tests showed him the right vector in using task management software, so he began writing for other blogs from around the world about it and not only.
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Thursday, March 15, 2012

Customizing workflow process. Advantages of flexible IT help desk tracking



Back in the 90's large corporations have begun to implement various automated workflow systems. Undoubtedly, the use of such programs leads to increased efficiency in a single company. Some innovative methods of personnel management, time embedded in a company, can significantly improve the quality of the organization simply by improving relations within the production process.

Most instant messaging systems are 'luxury items' for personal communications over a cup of coffee, but, unfortunately, not always suitable for organized work. Surely it is that you have received a message through this kind of communication, forgotten or do not see it. And imagine what can happen in a mess of the company among employees who use this kind of communication to work?



There are many different systems of corporate management and IT help desk automation, you may choose any of them, but after using Comindware Tracker you will stop your searching once and for all. At you disposal web-based workflow management and issue tracking system. It has an integrated task management and collaboration features.


A convenient flexible system

The remarkable feature of this tool is an ability to customize flexible tracking system. It's not a secret that many similar programs don't allow you to satisfy all your needs within the workflow projects, tasks and sub-tasks organizing. Comindware Tracker gives you a flexible system, where multiple teams and departments of the company can:

  • Simplify issue tracking
  • Collaborate in file sharing and live discussions
  • Organize the execution of tasks and projects
  • Automate workflow processes

Comindware Tracker provides breakthrough flexibility for adapting to your ideal workflow processes for almost everything you want to track.


IT Help Desk Solution

The IT Help Desk Solution in Comindware Tracker is manufactured to help you simplify processing and management of daily IT help desk events. This IT help desk management system is simple using and easily customizable to all your needs. With standards-based workflow process management templates, forms, lists, and reporting dashboards, you get an effective, convenient and well organized system. 

Comindware Tracker offers customizable reporting dashboards and widgets, providing real-time and historical status reporting such as:

  • Number of incoming, active, and resolved tasks over certain time periods
  • Average resolution period 
  • Percentage of requests resolved 
  • Amount of requests processed per person along with average resolution time, outcome, etc.


Simple and secure tracker

The main problem in any program to automate the workflow process is that many of them can be handled only a genius, then that genius has to explain somehow to others 'on the fingers' how the program works and most difficult to adjust the program for a particular user. Many companies are forced to keep the state of programmers, who are engaged in setting of heavy software for the company. You can forget about such nuisances with Comindware Tracker, which is simple enough for anyone to use. You can set personal security rules for different workspaces, projects, teams and departments with a few clicks.


Comfortable visibility

The remarkable feature of Comindware Tracker is a filtered list views, which provide real-time status, including priority and deadline-based views of tasks and other tracked positions and items, thus you can see what’s going on. Graphical dashboards provide convenient charts for reporting and analysis. Dashboards and list views are fully customizable according to your demands. Data can also be exported to Excel for further analysis.

For the first time, workflow process automation, IT desk help and issue tracking for different departments in your company can be handled within a single web-based application. Each area can have its own separate workspace with unique members and security settings. So don’t waste your time and money on different applications and so on – you can get things done with a single software package that only requires that users have a browser.




I speak three foreign languages and currently work in Project management insights, Sydney, Australia, project-management-insights.com. I like to test various software and mobile applications. One my duty with the company I work in is to write for it's clients website. So I began writing for other blogs from around the world on various topics.
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